How to train your staff to use CCTV towers

If you work in the construction or infrastructure industries you have almost certainly come across CCTV towers by this point in time.

However, whilst these towers are now widely considered as the future of mobile CCTV technology, they are still relatively new, and many construction workers will have very little experience in operating or working alongside them.

At the end of the day, any security system is only as effective as the individuals who are responsible for using it and monitoring it, so it is vital that you conduct the appropriate training to help empower your workers and create a more secure working environment.

Remote CCTV monitoring is a valuable tool to have in your arsenal, and with the expert training tips in this blog these towers will soon form a potent partnership with your employees that wrongdoers won’t be able to handle.

What should be involved in CCTV tower training?

A thorough understanding of the basics should be the first thing that you provide to your staff when getting a CCTV tower.

Employees should be educated on all the key aspects of the CCTV tower, particularly how to operate the controls, IF they will be using it on a regular basis. Only trusted staff members should be given details of how to control and operate the tower.

Your in-house security staff should be trained to navigate the control panel, change cameras angles, and use features such as tilt, pan, and zoom. They should also be trained on any AI features that may be incorporated into the tower including setting up virtual tripwires in key zones.

Troubleshooting may be another worthwhile area of education but as long as you purchased or leased your tower from a well-respected security company they will usually come out free of charge to deal with any issues that you may have.

CCTV monitoring training

The majority of your CCTV tower training should focus not on how to operate your CCTV tower but how to utilise it most effectively to improve security on the premises.

You should include things such as proactive monitoring techniques to ensure that any security risks are identified in real time and appropriate action can be taken. Again if you opt for a monitored CCTV system a professional security firm can provide this service on your behalf.

Let the professionals help

Professional CCTV tower companies not only install and maintain CCTV towers but they can also provide you and your staff with all the training that is required to work them.

If you don’t have the time or knowledge to provide CCTV training yourself, calling in the professionals to do so on your behalf is a great option.

As security staff are required to undergo extensive training in all aspects of surveillance security as part of their licence applications this information will be fresh in their minds and they will be keen to pass on their expertise to your team to make sure they make the most of the cameras provided.